A communication tool:
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Patients
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Providers - one or more providers as designated
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Support team - patient co-ordinators, front desk etc. as designated by practice
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Secure and HIPPA compliant
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Inboard - resides within the patient portal - does not use regular SMS
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Bi-directional - all parties can receive and send messages
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Great patient engagement tool:
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Programmed communications - ask patient how they doing 2 days after procedure
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